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PCA Families have a team of dedicated Support and Advocacy Advisors who provide helpline and flexible funding services to clients.

Amanda Bresnan


Amanda Bresnan has worked in and with the community and non-government sector for many years. Amanda was previously CEO of the Australasian Association of Nuclear Medicine Specialists. Prior to that she was Manager Strategy at Djirra; and CEO of Community Mental Health Australia.

From October 2008 to 2012 Amanda was an elected Member of the ACT Legislative Assembly (MLA) for the ACT Greens. Amanda was the ACT Greens spokesperson for health, disability, housing, ageing, multicultural affairs, transport and corrections.

Amanda is currently an independent Board member of AIVL – the Australian Injecting and Illicit Drug Users League; and a Board Member of WIRE (Women’s Information and referral Exchange Inc). She was Patron of ACT Mental Health Week in 2013 and 2014, and was a member of the ACT Ministerial Mental Health Advisory Committee. Amanda is also a judge for the Hesta Community Sector Awards.

Amanda is passionate about gender equity and rights, and addressing discrimination in all its forms. Amanda believes in inclusive communities where all people regardless of where they live, background, income, age or gender status are free and able to participate fully in society.

Deborah Hunt

Office Manager & Member Engagement

Liz Powell

Advocacy & Support Advisor

Liz joined PCA Families in 2014 as an Advocacy and Support Advisor. She worked for 25 years as a nurse/midwife predominately in Neonatal ICU before retraining as a counsellor in trauma, loss and bereavement intervention and psychotherapy.  She has worked in both helpline and counselling settings and is passionate about supporting families with children with developmental trauma. In her time away from work, Liz enjoys spending time with her daughters who completed her family through adoption. Liz works on Mondays, Tuesdays, Wednesdays and Fridays.  

Vicki Coverdale

Advocacy & Support Advisor

Vicki joined PCA Families in 2016 as an Advocacy and Support Advisor. She is a qualified teacher, trainer and career practitioner with experience working in a variety of Vocational and Community Education settings. Prior to joining PCA Families, she was employed by a large community service organisation working in their education team with children and young people from various out of home care settings. This is where she learnt the impact of disruption and trauma on learning and the difference a supportive and trauma-informed educational setting can make in the lives of children and young people. Vicki works on Tuesday, Thursdays and Fridays.

Zahra Shire

Client Services Officer

Zahra joined PCA Families in November 2020 as a Client Services Officer. She has over 5 years’ experience in the administration and client services sector. She has provided classroom educational support working with children who have special needs. Most recently Zahra was involved with the Australian Red Cross migrant support program, providing assistance to refugees and asylum seekers whilst working with families and children who were experiencing financial hardships, homelessness and job loss caused by the COVID-19 pandemic. This is where she learnt the importance of holding a client centered approach to ensure their needs were met. Zahra is passionate about working with families with the goal to create the best possible outcome especially with culturally and linguistic diverse backgrounds. Zahra is due to finish her studies this year and will be a cross-cultural counsellor. Zahra works full time from Monday to Friday.