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PCA Families Helpline is a free, independent and confidential service, offering short term support, practical information, advocacy and referrals to other services.
Helpline is available to permanent carers, kinship carers and adoptive families. Parenting children who have traumatic early life experiences and disrupted attachment can bring its own challenges and can often require a parenting response that is trauma informed.
Our approach is child-centred, family-focussed and trauma-informed. Our caring and supportive advisors have extensive experience working with families and children in need and or a first hand experience of care or adoption.
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PCA Families knows that parenting children who have experienced trauma, grief, loss, attachment issues, abuse and/or neglect can be difficult, and that many children require additional support to recover, heal and thrive. We understand that systems can be tricky to navigate, and that sometimes you need to speak to someone who understands. |
Access our flyer about Helpline here
Helpline is available 9am to 5pm Monday to Friday, excluding public holidays. Contact can be made by phone or email, including after hours where you can leave a message that will be responded to within 2 business days.
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PCA Families acknowledges the First Nations peoples of all Country throughout Australia. We are grateful for continued connections to lands, waters, seas and communities. We pay respect to Elders past and present as we express our intention to move together to a place of justice and partnership. We acknowledge sovereignty has never been ceded and Australia was, and always will be, Aboriginal lands.
PCA Families has a zero tolerance of child abuse and we are committed to establishing and maintaining child safe environments.
