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Contact Us


03 9020 1833

Our office hours are Monday - Friday, 9am -5pm, excluding public holidays.  


Book a Consultation


Level 1, Suite 6, 69-71 Rosstown Road, Carnegie  3163


50 562 164 576

Emergency and After Hours Contacts

OrganisationPhone NumberDetails
Emergency Services 000 24 hours
Parent line 13 22 89 8am – Midnight, 7 days per week
Nurse on call 1300 606 024 24 hours
Kids helpline 1800 551 800 24 hours
Lifeline 131 114 24 hours
Maternal Health Line 13 22 29 24 hours

Safe Steps Family Violence Response Centre

1800 015 188

24 hours

Orange Door Monday to Friday, 9.00am-5.00pm
Grief line 1300 845 745 Midday—12.00am
Doctors on call 13 74 25 Monday to Friday 6.00pm – 8.00am Saturday 12.00pm – 12.00am Sunday open 24 hours
Eheadspace mental health phone & digital support 12-25 years old 1800 650 890 eheadspace website
Beyond Blue 1300 224 636 24 hours

Complaints and Feedback

PCA Families values feedback as a constructive way to reflect on and improve policy and practice.

The team at PCA Families will act fairly and transparently and treat those who provide feedback with dignity, courtesy and respect.  Privacy and confidentiality will be protected.

To find out more about your rights, see here.

PCA Families Complaints, Feedback and Review policy is provided here.

Privacy Policy

PCA Families recognise the importance of protecting the privacy and the rights of individuals in relation to their personal information. Our privacy policy tells you how we collect and manage your personal information. Access our Privacy Policy here.

Online Enquiry, Complaints or Feedback

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