Contact Us

Phone: 

03 9020 1833

Our office hours are Monday - Friday, 9am -5pm, excluding public holidays.  

Email: 

• Helpline: 
• Flexible funding: 
• Better Futures and Home Stretch:  
• General enquiries:  
• Complaints and Feedback:  

Book a Consultation

• Better Futures and Home Stretch Advisor - book a consultation with our Advisors (45 minutes)

Post: 

Level 1, Suite 6, 69-71 Rosstown Road, Carnegie  3163

ABN: 

50 562 164 576

Complaints and Feedback

PCA Families values feedback as a constructive way to reflect on and improve policy and practice.

The team at PCA Families will act fairly and transparently and treat those who provide feedback with dignity, courtesy and respect.  Privacy and confidentiality will be protected.

To find out more about your rights, see here.

PCA Families Complaints and Feedback policy is provided here.

Emergency and After Hours Contacts

Emergency Services (Police, Fire & Ambulance) phone 000 (triple zero)