To view information on Coronavirus COVID-19 click here.
03 9020 1833
Our office hours are Monday - Friday, 9am -5pm, excluding public holidays.
Level 1, Suite 6, 69-71 Rosstown Road, Carnegie 3163
50 562 164 576
| Organisation | Phone Number | Details |
|---|---|---|
| Emergency Services | 000 | 24 hours |
| Parent line | 13 22 89 | 8am – Midnight, 7 days per week |
| Nurse on call | 1300 606 024 | 24 hours |
| Kids helpline | 1800 551 800 | 24 hours |
| Lifeline | 131 114 | 24 hours |
| Maternal Health Line | 13 22 29 | 24 hours |
|
Safe Steps Family Violence Response Centre |
1800 015 188 |
24 hours |
| Orange Door | orangedoor.vic.gov.au | Monday to Friday, 9.00am-5.00pm |
| Grief line | 1300 845 745 | Midday—12.00am |
| Doctors on call | 13 74 25 | Monday to Friday 6.00pm – 8.00am Saturday 12.00pm – 12.00am Sunday open 24 hours |
| Eheadspace mental health phone & digital support 12-25 years old | 1800 650 890 | eheadspace website |
| Beyond Blue | 1300 224 636 | 24 hours |
PCA Families values feedback as a constructive way to reflect on and improve policy and practice.
The team at PCA Families will act fairly and transparently and treat those who provide feedback with dignity, courtesy and respect. Privacy and confidentiality will be protected.
To find out more about your rights, see here.
PCA Families Complaints, Feedback and Review policy is provided here.
PCA Families recognise the importance of protecting the privacy and the rights of individuals in relation to their personal information. Our privacy policy tells you how we collect and manage your personal information. Access our Privacy Policy here.
PCA Families acknowledges the First Nations peoples of all Country throughout Australia. We are grateful for continued connections to lands, waters, seas and communities. We pay respect to Elders past and present as we express our intention to move together to a place of justice and partnership. We acknowledge sovereignty has never been ceded and Australia was, and always will be, Aboriginal lands.
PCA Families has a zero tolerance of child abuse and we are committed to establishing and maintaining child safe environments.
